Support

Something not working, or not clear? Write to support@tethril.com. A person reads every message. It helps to tell us what you were doing, which device you use (iPhone, iPad or the web), and what you expected to happen.

Common questions

How do I delete my account?

Open Settings → Privacy and data → Delete account and confirm. Your account and everything in it are removed after 7 days. If you change your mind before then, write to support@tethril.com and we will undo it.

How do I export my data?

Open Settings → Privacy and data → Export data. You get one JSON file with your events, tasks, habits, notes and settings.

How do calendars work?

In Settings → Calendars you can add a calendar by link (a webcal or ICS address) or upload an .ics file. On iPhone and iPad you can also show the calendars already on your device. Tethril only reads them. It never changes your calendars. Connecting Google Calendar directly is coming soon.

Voice and microphone

To talk to Reeve, tap the microphone. The first time, iOS asks for Microphone and Speech Recognition access. If you said no, turn them on in Settings → Tethril on your device. Your speech is turned into text by Apple's speech recognition, and only the text is sent to Reeve. No audio is kept.

Reminders and notifications

Turn reminders on in Settings → Notifications. They are scheduled on your device, so they arrive without a connection. If nothing shows up, check that Tethril is allowed to send notifications in Settings → Notifications → Tethril on your device, and that Focus or Do Not Disturb is not silencing it.

What does Reeve send to Google?

Reeve uses Google Gemini to understand and reply. Your message and the part of your schedule it needs to answer are sent to Google for that reply. The privacy policy has the details.

More